Information we collect
When you submit a booking request or enquiry, we collect your name, mobile number, optional email and message. A booking also includes the selected session, preferred date and time, locality and any preferences you choose to share. Please avoid sending sensitive medical information in the form.
Why we use it
We use these details to respond, discuss availability, arrange appointments, manage customer records and follow up on your request. Sending an enquiry does not subscribe you to a marketing list.
Storage and access
Requests are stored in our website database. The business administrator can access customer records and keep internal notes for appointment coordination. The hosting provider processes website data as part of operating the service. We do not publish booking details in the gallery or journal.
Cookies and technical information
The website uses an essential session cookie for form security and administrator sign-in. It does not include advertising pixels or analytics trackers by default. Temporary request-limiting records help protect forms from abuse. Server logs may contain technical request information.
Your choices
Use our contact page to ask about your information or request a correction or deletion. We may need to confirm that a request relates to you before changing a record. We keep information only as needed for the purposes described here and applicable business obligations.
External services
If you choose a WhatsApp link, you leave this website and use WhatsApp under its own terms and privacy practices. Uploaded images and messages should not contain information about other people without their permission.
Questions and updates
Contact Hello Mam & Sir through the contact page with privacy questions. This page may be updated when our practices change. The current version is published here.
Reviews you submit
If you submit a review, your display name, rating and review text may be published after moderation. Do not include private medical information or another person’s contact details. Contact us to request a correction or removal.
Booking confirmation on your device
Your browser may temporarily retain your request reference and WhatsApp message in session storage so the static thank-you page can show your confirmation. Close the tab or use the clear button on that page to remove it.